❓ Frequently Asked Questions (FAQs) – NewwdayBrands

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1. How do I place an order?

Ordering from NewwdayBrands is simple and fast:

• Browse our selection of premium whiskey smoker kits and bar accessories.

• Choose your desired product and quantity.

• Click “Add to Cart”, then proceed to checkout.

• Enter your shipping and payment details to complete your purchase.

You’ll receive an order confirmation email right away.

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2. What payment methods do you accept?

We accept secure payments through:

• Credit/Debit Cards (Visa, MasterCard, etc.)

• PayPal

• Shop Pay / Apple Pay / Google Pay

• Cash on Delivery (available in select regions)

All payment options are encrypted for your safety.

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3. How can I track my order?

As soon as your order is shipped, we’ll send you a tracking number via email.

You can track your order by:

• Checking your NewwdayBrands account

• Visiting our Track Order page

• Clicking the tracking link in your shipping confirmation email

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4. How long does shipping take?

Shipping times vary by location:

• Standard Shipping: 5–8 business days

• Express Shipping: 2–4 business days (when available)

International delivery times may vary depending on customs and local carriers.

For full details, visit our Shipping Policy.

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5. Can I change or cancel my order?

Yes — as long as your order has not yet shipped.

Email us at newwdaybrandsinc@gmail.com within 12 hours of placing your order.
Include your order number and the details of your request.

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6. What is your return policy?

We accept returns within 7 days of delivery, provided that the item:

• Is unused

• Is in its original packaging

• Includes all accessories

Visit our Return & Refund Policy page for more information.

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7. What if I receive a damaged or incorrect item?

We’re very sorry if this happens. Please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the damaged or incorrect item

• Photos of the packaging

We will arrange a replacement or refund as quickly as possible.

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8. Do you ship internationally?

Yes! NewwdayBrands ships worldwide.
Shipping times and costs vary depending on your country.

Please check our Shipping Policy for more information.

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9. Do I need an account to place an order?

No, you can check out as a guest.

However, creating an account lets you:

• Track your orders easily

• Save your shipping information

• Enjoy faster checkout in the future

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10. How can I contact NewwdayBrands support?

We’re always here to help 🤝

📧 Email: newwdaybrandsinc@gmail.com
📞 Phone/WhatsApp: 249-989-2430